Biz15

DIGITAL MARKETING TERMS & CONDITIONS

These are the Terms and Conditions on which Biz 15 Services (Biz15) will carry out work for you. They will apply each time that you ask us to do work for you, or carry out a Service.

It is a condition of your use of our Services that you comply with these Terms and Conditions. Please read them carefully.

These Terms and Conditions are subject to change without notice and may be violated. Biz15 may change these Terms and Conditions on a page of our website by public email, e-mail or any other form of communication.

1. ENGAGEMENT

You can involve us to do a service for you:

Signing and returning a price structure; Or

Issuing an approved purchase order; Or

In the case of minor Engagements by written verification.

If Biz15 Services does not notify you, Biz15 will accept that engagement, subject to these Terms and Conditions. The Service will commence in line with the Service schedule or when Biz 15 Services accept the engagement.

2. PRICE STRUCTURES

If Biz 15 Services provide you with a Price Structure for the Service, then that Pricing Structure:

is based on the Specifications, and is subject to change if the parties agree to amend the Specifications;

does not include GST;

and is valid for a period of 30 days from the date Biz 15 Services issue the Price Structure, unless otherwise agreed by Biz 15 Services.

3. SERVICES

The Services that Biz 15 Services provide to you, and any specific terms, may include some or all of the following:

Clause 10 Search Engine Optimisation (SEO);

Clause 11 Search Engine Advertising;

Clause 12 Display Advertising;

Clause 13 Social Media Advertising;

Clause 14 Social Media Management (SMM);

You acknowledge that electronic services are subject to interruption and breakdown and all non-electronic services are subject to disruption, and therefore:

the Services will not be error-free or uninterrupted; and your access to the Service and the operation of the Service will not be error-free or uninterrupted.

Biz 15 Services reserves the right to continue to provide the Services and/or invoice you for the Services in the event of any disruption, other than a disruption caused by Biz 15 Serivices’s negligence or willful acts or omissions.

4. HOURS OF SERVICE

All Services will be carried out between 10:00 am and 6:30 pm (local office time), Monday to Friday excluding public holidays and the Pongal / Ramadan / Diwali / Bakrid / Christmas / New Year closure periods.

5. CONTENT AND MATERIALS SUPPLIED BY YOU

You must supply to us all required materials you want us to use in the Service, and all other content and materials Biz 15 Services reasonably request (Client Content) in a timely manner.

You must supply all Client Content in the following digital format/s:

text/copy: Microsoft Word or Rich Text (clearly labelled and in correct order);

tables: Microsoft Excel (clearly labelled and in correct order);

images: high resolution where possible (JPEG, PNG files);

logos: vector format (Illustrator EPS/AI);

diagrams/maps: vector format (AI) or (JPEG files);

if required, access to your current website and database via SSH, FTP and/or CMS/hosting control panel login;

brand style guidelines (if applicable).

Biz 15 Services may charge Additional Costs if the Client Content is not provided in the appropriate format or if material is not supplied when requested.

You warrant that the materials or content you provide to us, or that are provided to us on your behalf, will not: breach any rights (including Intellectual Property Rights or Moral Rights) of any third party; or compromise the security or operation of our computer systems, through a virus or otherwise.

6. VARIATIONS AND ADDITIONAL COSTS

If during the course of our engagement there are changes in the Specifications of the Service, the changes will be treated as a Variation.

Biz15 Services reserves the right to halt work and review the cost of services where a variation occurs. Biz 15 Services will discuss the Variation with you and where required will issue a Variation Notice which is to include the modifications to the Specifications and any associated costs. Biz 15 Services will not proceed with the Services until Biz 15 Services receive your written approval to proceed.

Examples of Variations include:

introduction of additional requirements not discussed during the onboarding process i.e. branding deliverables, introduction of video imagery, ad text, ad design and Digital Marketing Campaign focus;

costs for commercial fonts, photography, audio and video;

additional Service management time;

unplanned delays in obtaining approval, Client Content or feedback resulting in Biz 15 Services having to reschedule services, staff or facilitate continuance;

overtime required to meet deadlines due to delays by the Client providing approval, Client Content or feedback;

development work.

It is our process to include Service management time in all quotes, but from time to time Biz 15 Services are required to not only manage the Biz 15 Services team but also manage your team. This is generally not known at the time of quoting and may be treated as a Variation.

If during the course of our engagement there are small changes in the Service, Biz 15 Services will contact you and provide an estimate of the Additional Costs for these small changes.

Where possible, Biz 15 Services will attempt to obtain approval from you prior to undertaking the additional work. However, in some cases due to deadline and availability constraints, this may not be possible and Biz 15 Services may proceed with the work without obtaining approval.

Additional Costs will be invoiced separately to the Client on an On a temporary basis, Currently charged at professional hourly rates.

Examples of Additional Costs include:

content not in the appropriate format;

extra workshops or workshops requiring additional hours;

requested additional design concepts / alternations;

requested changes to the design after final approval has been requested or provided;

uploading and styling/layout of additional Client Content;

additional meetings and travel time.

You agree that once you have approved the list of key phrases for optimisation and use in the provision of the Services by Biz 15 Services, no changes can be made to that list during the duration of the Services.

7. PURCHASE OF STOCK IMAGES, FONTS, PHOTOGRAPHY, AUDIO OR VIDEO

Unless specified in the Pricing Structure, the Fees do not include any searches or purchase of stock images, commercial fonts, photography, audio or video.

You can provide stock images, commercial fonts, audio or video, or Biz 15 Services can purchase them on your behalf. When any stock images or commercial fonts are purchased on your behalf, Biz 15 Services will be the license holder and the image or font can only be used under the terms of the license/s.

You indemnify, and agree to keep Biz 15 Services, its Owner, officers and employees indemnified, against all Loss arising out of the breach of these licenses.

Standard stock images will be charged according to our current stock image rates.

Costing for any font, photography, audio or video required will be provided for approval separately via a Variation Notice.

Ownership of the finished photography, audio or video will be transferred to you upon full payment of all issued invoices.

Biz 15 Services retains ownership of all working files.

8. YOUR APPROVAL & IMPLEMENTATION

Your approval and implementation may be required for a number of items (Approval & Implementation Item) presented to you:

Service brief;

keyword recommendations;

local SEO report;

on page SEO report;

ad text;

ad targeting;

ad creative;

design concepts (and your choice of one of them);

each updated version of the chosen design concept;

implementation of conversion tracking code

landing page or website development

completed design;

variation Notices; and

any other item for which Biz 15 Services request your approval.

When Biz 15 Services provide you with any Approval Item, you must notify us in writing whether you do or do not accept the completed Approval Item.

You will be deemed to have accepted the Approval Item if Biz 15 Services do not receive a response from you, within 5 business days.

Your acceptance of the completed approval item in accordance with the approval item is complete and no modifications are required. However, Biz15 services will not proceed to the next stage of service until your approval to continue Biz15 services.

There may be Additional Costs in having to reschedule services, staff or facilitate continuance due to unplanned delays in obtaining approval. If unable to perform continuance, the Client may have to pay a shutdown and subsequent restart fee commensurate to the labour and resource costs incurred.

9. SCHEDULING, PRODUCTION AND SERVICE MANAGEMENT

If Biz 15 Services consider it to be necessary, Biz 15 Services will develop a production schedule for the Services. Biz 15 Services will use reasonable commercial endeavors to carry out the Services in accordance with that schedule.

If you delay in providing the approval, implementation, Client Content or feedback Biz 15 Services require, then this may result in:

a change in the delivery deadline set out in the production schedule; or if the delivery deadline cannot be changed, a Variation Notice will be issued, including necessary overtime costs.

10. SEARCH ENGINE OPTIMISATION (SEO)

Our Search Engine Optimisation Services may include:

Keyword research & Keyword Recommendations

Local SEO Report

On Page SEO Report

Content Generation

Creation of Google Analytics account

Implementation of Conversion Tracking Code

Creation of Google Search Console account

Link Building

Local Citations

Monthly Progress Report

Our Search Engine Optimisation Services exclude:

Implementation of On Page SEO Report

Implementation of advanced conversion tracking code where website development is needed

Broken Links cleanup & ongoing maintenance

Google Search Console management

Landing Page or Website Development

Website Maintenance & Security Updates

New Website Migration

Change of Strategy Mid-Campaign

11. SEARCH ENGINE ADVERTISING

Our Search Engine Advertising Services may include:

Keyword research & Keyword Recommendations

Creation of Google Ads account

Creation of Google Analytics account

Setup of conversion tracking in Google Analytics

Implementation of conversion tracking code

Creation of text ad copy and ad extensions

Management of keyword bids and ad targeting

On-going optimisation and Digital Marketing Campaign analysis

Monthly Progress Report

Our Search Engine Advertising Services exclude:

Implementation of advanced conversion tracking code where website development is needed

Creation of a Privacy Policy

Landing Page or Website Development

Change of Strategy Mid-Campaign

Unless otherwise agreed, Biz 15 Services will utilise their professional account/s to engage the appropriate third party provider e.g. Facebook, Google.

The client acknowledges that Biz 15 Services source suppliers and placements, but the terms and conditions of those placements are governed by the suppliers. You will provide the access to your social media accounts or permission for us to set up accounts on your behalf.

12. DISPLAY ADVERTISING

Our Display Advertising Services may include:

Creation of display banners

Creation of Google Ads account

Setup of conversion tracking and remarketing tags in Google Analytics

Implementation of Conversion Tracking Code

Set-up of audience and/or display placement targeting

On-going optimisation and Digital Marketing Campaign analysis

Monthly Progress Report

Our Display Advertising Services exclude:

Implementation of advanced conversion tracking code where website development is needed

Creation of a Privacy Policy

Landing Page or Website Development

Change of Strategy Mid-Campaign

Unless otherwise agreed, Biz 15 Services will utilise their professional account/s to engage the appropriate third party provider e.g. Facebook, Google.

The client acknowledges that Biz 15 Services source suppliers and placements, but the terms and conditions of those placements are governed by the suppliers.

You will provide access to your social media accounts or permission for us to set up accounts on your behalf.

13. SOCIAL MEDIA ADVERTISING

Our Social Media Advertising Services may include:

Creation of Facebook ads including image design and ad copy

Creation of a Facebook ad account within Biz 15 Services business manager account

Setup of conversion tracking in Google Analytics

Implementation of conversion tracking code & Facebook pixel

Set-up of specific remarketing lists using data from your Facebook pixel

Set-up of interest and demographic audiences for Digital Marketing Campaign targeting

On-going optimisation and Digital Marketing Campaign analysis

Monthly Progress Report

Our Social Media Advertising Services exclude:

Implementation of advanced conversion tracking code where website development is needed

Creation of a Privacy Policy

Landing Page or Website Development

Setup & management of your Facebook community or Facebook page

Responding to your comments and downloading leads on your Facebook advertisements

Integration of Facebook with 3rd party platforms and any resulting data loss

Change of Strategy Mid-Campaign

Unless otherwise agreed, Biz 15 Services will utilise their professional account/s to engage the appropriate third party provider e.g. Facebook, Google.

The client acknowledges that Biz 15 Services source suppliers and placements, but the terms and conditions of those placements are governed by the suppliers.

You will provide access to your social media accounts or permission for us to set up accounts on your behalf.

Our Social Media Management services may include:

social media review, analysis and strategy development;

social media campaigns, blogs, content creation, client engagement and/or profile management for Facebook, Twitter, LinkedIn or other social media platforms;

social media analytics;

social media policy.

You will provide access to your social media accounts or permission for us to set up accounts on your behalf.

14. SOCIAL MEDIA MANAGEMENT (SMM)

Our Social Media Management services may include:

social media review, analysis and strategy development;

social media campaigns, blogs, content creation, client engagement and/or profile management for Facebook, Twitter, LinkedIn or other social media platforms;

social media analytics;

social media policy.

You will provide access to your social media accounts or permission for us to set up accounts on your behalf.

15. DISBURSEMENTS

Disbursement charges are not included in the Fees. If Biz 15 Services incur any disbursements or expenses during the course of the Service, Biz 15 Services will charge these to you as Additional Costs.

These may include but are not limited to:

costs of plugins and themes purchased as part of the Service;

consumable material utilised as part of a Service or Digital Marketing Campaign;

one-off costs for social media monitoring at events.

16. WARRANTY DISCLAIMER

Nothing in this Agreement excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition implied or imposed by legislation which cannot be lawfully excluded or limited. Such legislation includes the Indian Consumer Law which contains guarantees that protect the purchasers of goods and services in certain circumstances, each a non-excludable provision.

Subject to Biz 15 Services obligations under the non-excludable provisions, and to the fullest extent permissible by law, Biz 15 Services expressly disclaims all warranties and representations of any kind with respect to the Services whether express, implied, statutory, or arising out of the course of performance, course of dealing or usage of trade including any warranties or merchantability, fitness for a particular purpose, satisfactory quality, accuracy, title or non-infringement.

17. LIMITATION OF LIABILITY AND WARRANTY

To the fullest extent permissible by law, Biz 15 Services is not liable (whether in contract or tort) for:

faults or defects in any services or goods provided by third parties in connection with this agreement; or

any indirect, special or consequential loss (including loss or corruption of data, loss of profits, revenue, goodwill, anticipated savings and business interruption) however arising, whether or not Biz 15 Services knew of the possibility of

BIZ 15 SERVICES

No.95, 3rd Floor, Sindur Tower, Luz Church Road, Myapore, Chennai - 600004

such loss and whether or not such loss was foreseeable.

To the fullest extent permissible by law, in no event will Biz 15 Services liability in contract, tort (including negligence and breach of statutory duty) or otherwise arising out of, or in connection with, this agreement exceed the amounts actually paid by the Client to Biz 15 Services for the Service;

Biz 15 Services makes no warranties regarding the likelihood of success of marketing or promotional activity undertaken pursuant to the agreement.

Without limiting the above, Biz 15 Services will use its reasonable endeavors to optimize the performance of your Digital Marketing Campaign, however, Biz 15 Services gives no warranties and makes no guarantees in respect of the performance of your Digital Marketing Campaign. You acknowledge that:

search engine results and ad position will vary for each of the search engines and social media platforms;

the algorithms of each search engine and social media platform may change unexpectedly from time to time;

and this is out of the control of Biz 15 Services

To the fullest extent permitted by law, the liability of Biz 15 Services for a breach of a non-excludable condition is limited to: in the case of the provision of services:

the supplying of the services again; or

payment of the cost of having the services supplied again.

in relation to goods:

the replacement of the goods or the supply of equivalent goods;

the payment of the cost of replacing the goods or acquiring equivalent goods; or

the repair of the goods or the payment of the cost of having the goods repaired.

To the full extent permitted by law, Biz 15 Services excludes all liability for the infringement of the Intellectual Property rights of any third party arising from any of the material or content published during the performance of the Services;

liability for misrepresentation or negligence arising from detrimental reliance on any of the material or content published in accordance with the performance of the Services. It is your responsibility to thoroughly check and gain independent expert advice on the suitability or correctness of the material to be published as part of the performance of the Services;

liability in respect of loss of data, 3rd party integration failure, breach of our security, interruption of business or any consequential or incidental damages; all representations, warranties or terms (whether express or implied) other than those expressly set out in the agreement.

Biz 15 Services total aggregate liability for all claims relating to the agreement is limited to the price for the Services payable under this agreement.

Either party’s liability for any claim relating to the agreement will be reduced to the extent to which the other party contributed to the damage arising from the claim.

18. INDEMNITY

You indemnify, defend and hold harmless Biz 15 Services in respect of all actions, claims, proceedings, demands, liabilities, losses, damages, expenses and costs (including legal fees on a full indemnity basis), in connection with any of the following:

any breach of this agreement;

your negligent acts or omissions; or

your use of the Services, including any third-party claims made in connection with or arising out of the Client’s use of the Service, other than use in accordance with this agreement.

breach of third-party Intellectual Property.

You indemnify, and agree to keep Biz 15 Services, its owner, officers and employees indemnified, against all Loss arising from actions taken performing Services.

19. INTELLECTUAL PROPERTY AND SUPPLY OF RAW / EDITABLE FILES

All Intellectual Property Rights in Service Intellectual Property vest in, or will upon their creation vest in Biz 15 Services.

Biz 15 Services grant you a non-transferable, non-exclusive license to:

publish one copy of the Service and supporting Service Intellectual Property unless otherwise stated by Biz 15 Services; and

use and reproduce the other Service Intellectual Property;

You must not, without our prior written consent:

adapt, create derivative works from or merge the template or other Service Intellectual Property;

use the Service Intellectual Property for any purpose other than the specific purpose for which Biz 15 Services have provided it;

reverse engineer, disassemble or decompile the Service Intellectual Property;

distribute, lend, resell, transfer, assign or sublicence the Service or other Service Intellectual Property, or allow any other person to use it except in the course of visiting the Service; and

remove or attempt to remove any proprietary or copyright notices or any labels on the Service or other Service Intellectual Property.

The supply of raw / editable files is at the discretion of Biz 15 Services. Additional Costs will apply, and may be based upon a percentage of the original Pricing Structure, or a retrieval and release fee.

Stock images and commercial fonts remain the property of Biz 15 Services, under license or its licensors at all times and are governed under licensing restrictions and rules and are not transferrable.

All ad text, ad targeting, ad creative and all ad accounts remain Biz 15 Services;

Biz 15 Services do not warrant that your use of the designs, materials or content produced by us for you in the course of the Service will not infringe any third party’s Intellectual Property Rights or any person’s Moral Rights, but Biz 15 Services will advise you if Biz 15 Services become aware of any infringement.

You agree to carry the Biz 15 Services logo or Biz 15 Services text hyperlink in or under the website footer.

You agree to allow Biz 15 Services to use the Services provided for promotional and portfolio purposes.

As part of the Services, Biz 15 Services may place your company logo and case study on its corporate website or promotional collateral for promotional purposes and you irrevocably authorise Biz 15 Services to do so.

You agree to provide feedback or a testimony upon request after the release/closure of the Service.

20. CONFIDENTIALITY

Each party agrees to keep confidential, and not to use or disclose except as permitted by these terms and conditions, any Confidential Information of the other party. The parties agree not to disclose these terms and conditions (including any schedules), or any details of a Purchase Order or Pricing Structure. This obligation of confidence extends to Confidential Information obtained by a party before entering into this agreement. Each Party shall refrain from making negative comments about the other Party, whether online or in person.

The obligation of confidence as set out above does not apply to Confidential Information to the extent that is required to be disclosed by law or the rules of any stock exchange on which the recipient’s securities:

are listed, provided that the recipient discloses the minimum amount of Confidential Information required to satisfy the Law or rules.

The Party required to disclose the other Party’s Confidential Information as set out above must:

provide a reasonable amount of notice to the other Party of the proposed disclosure;

consult with the other Party as to the form of the disclosure; and

take all reasonable steps to maintain such Confidential Information in confidence.

Each party must take all steps and do all such things as may be necessary, prudent or desirable in order to safeguard the confidentiality of the Confidential Information of the other party.

21. CALCULATION OF FEES IF NOT SPECIFIED

If the Fees are not specified (in a Purchase Order, Pricing Structure or otherwise) at the commencement of the Service, then Biz 15 Services will charge you at the Professional Hourly Rates for all work that Biz 15 Services carry out for you in the course of the Service.

The Professional Hourly Rates may change from time to time.

Biz 15 Services will perform the Services as specified in the Pricing Structure or as agreed in writing with the client, utilising the specified providers and/or platforms, for the specified term.

Biz 15 Services reserve the right to reallocate approved pay per click budget between different approved marketing platforms (Google, Facebook/ Instagram or LinkedIn or strategies (demographic targeting / remarketing) based on the effectiveness of the Digital Marketing Campaign in order to maximise results.

Refunds will not be issued for paused Digital Marketing Campaigns or overpayment, a credit note may be issued at Biz 15 Services discretion.

Travel time is not included in our quotations as Biz 15 Services office is our preferred location as it is appropriately set up for meetings and presentations. If you would prefer meetings at your office or any other location additional fees may apply.

Biz 15 Services reserves the right to charge Additional Costs caused by the Clients instructions, lack of instructions, interruptions, mistakes, work for which Biz 15 Services is not responsible and changes to the requirements, expectations or hardware and software environment, and extra work required caused by faults or defects in any service provided by a third party.

22. PAYMENT

Payment for Digital Marketing Campaigns must be made by Cheque or automatic direct debit from your nominated bank account.

Digital Marketing Campaigns run for the calendar month, payments must be received by the 20th of the preceding calendar month in order for the campaign to run in that calendar month.

Digital Marketing Campaigns that start mid-month due to delays in receiving approved ad creative or landing pages will have their monthly budget accelerated to be used by the end of that calendar month.

Billing for Digital Marketing Campaigns may not be paused during the initial Term.

The Term will automatically renew for subsequent periods of the same duration, unless either party gives the other party written notice terminating the agreement 30 days prior to the expiration of the Term.

The agreed monthly Online Advertising fees will be invoiced to the client prior to the end of the month. All Online Advertising fees charged by Biz 15 Services will be allocated as per the contract, to know more please click here

In relation to our Services, Biz 15 Services may issue invoices for:

payment as indicated in our Pricing Structure or estimate;

for Additional Costs on an ad hoc basis as agreed.

Biz 15 Services reserves the right to suspend all services provided to the client until any payment default is rectified under this Agreement.

23. DURATION OF AGREEMENT AND ITS TERMINATION

Upon execution by both parties this agreement will take effect: immediately and remain in effect until the purpose of the Service has been achieved.

The term will automatically renew for subsequent periods of the same duration, unless either party gives the other party written notice terminating the agreement 30 days prior to the expiration of the term or both parties agree in writing to vary the Services provided.

A party may terminate this agreement by notice in writing to the other party if:

the other party commits a material breach of this agreement that is capable of remedy (including failure to pay any amount due under this agreement) and fails to remedy that breach within [14] days after receiving notice from the other Party to do so;

the other party commits a material breach of this agreement that is not capable of remedy; or

the other Party becomes Insolvent.

Biz 15 Services may terminate this agreement if:

you do not provide any information or materials requested within a reasonable time after being asked to do so; or

Biz 15 Services consider that mutual confidence and trust no longer exist.

Upon termination of this agreement:

our obligation to carry out the Service ceases;

each party’s rights and obligations accrued prior to termination are not affected;

the licence granted ceases;

any unpaid invoice owed to Biz 15 Services must be paid, including for any minimum term (failure to do so may result in Biz 15 Services registering this default with a credit reporting agency);

each party must immediately return to the other party (or destroy or delete as the other party directs) all Confidential Information of the other party in its possession or control, except to the extent that the party needs to keep such information to comply with its record-keeping obligations; and

except as provided above and in sections 16, 17, 18, 19, 20 and 25 will continue

24. DISPUTE RESOLUTION

If a dispute arises out of or relates to this Agreement, a Party may not commence any court or arbitration proceedings relating to the dispute unless the Party has complied with this clause, except where the Party seeks urgent interlocutory relief. Where a Party fails to comply with this clause any other Party in dispute with the Party so failing to comply need not comply with this clause before referring the dispute to arbitration or commencing Court proceedings relating to that dispute.

A Party claiming that a dispute to which this clause applies has arisen under this Agreement or in relation to this Agreement shall give written notice to each of the other Parties designating as its representative in negotiations relating to

the dispute a person with authority to settle the dispute on its behalf. Each other Party given written notice shall promptly

give notice in writing to each other Party designating as its representative in negotiations relating to the dispute a person with similar authority.

Biz15 may pause work to conduct whatever investigations deemed appropriate and, within 90 days of the given written notice, seek to resolve the dispute.

If the dispute is not resolved within the following 90 days (or within such further period as the representatives may agree is appropriate), the Parties shall within a further 90 days (or within such further period as the representatives may agree is appropriate) seek to agree on:

a process for resolving the whole or part of the dispute through means other than litigation or arbitration, such as further negotiations, mediation, conciliation, independent expert determination or mini-trial;

the procedure and timetable for any exchange of documents and other information relating to the dispute;

procedural rules and a timetable for the conduct of the selected mode of proceeding;

a procedure for selection and compensation of any neutral person who may be employed by the Parties to assist in relation to the dispute; and

whether the Parties should seek the assistance of a dispute resolution organisation.

The Parties acknowledge that the purpose of any exchange of information or documents or the making of any offer of settlement pursuant to this Clause is to attempt to settle the dispute between the Parties.

After the expiration of the time established by or agreed upon under the Clause for agreement on a dispute resolution process, any Party which has complied with the provisions of Clause 27 and may in writing terminate the dispute resolution process provided for in those paragraphs and may then refer the dispute to arbitration or commence Court proceedings relating to the dispute.

25. GENERAL

Any notice given under this agreement must be in writing, addressed to the other party’s contact persons as notified by the other party.

This agreement does not create a relationship of employment, agency or partnership between the parties.

Biz 15 Services may sub-contract our obligations under this agreement.

The failure of a party at any time to insist on performance by the other party of an obligation under this agreement is not a waiver of any of its rights.

If part or all of any of the provisions of this agreement is illegal or unenforceable, it will be severed from this agreement, and will not affect the continued operation of the remaining provisions.

The additional terms and conditions referred to sections 16, 17, 18, 19, and 20 do not apply to the extent that they:

are not permitted under Indian law; or

exclude or unlawfully limit any applicable Consumer Guarantee or Title Guarantee.

Biz 15 Services may change this agreement from time to time. The new terms will apply to any Service that commences after the date that Biz 15 Services publish the changed terms and conditions. Your engagement of our Services after that date signifies your acceptance of the amended agreement.

Acceptance of Terms

Welcome to our website. If you persist to browse and use this website, you are agreeing to abide and be bound by the following terms and conditions of use, which in concert with our privacy policy govern "Biz 15 Services" also known as Biz15 or The Biz15 Business Directory of the relationship with you in relation to this website. If you disagree with any of the below mentioned terms and conditions, please do not use our site.

The term 'Biz 15 Services "or" us "or" we "refers to the owner of the website whose registered office is 95, Luz Church Road, Mylapore, Chennai - 04. The term "you" refers to the visitor of our website.

We process information about you in line with our Privacy Policy. By using the website, you agree to the way in which we process your personal information.

Access to our Website

We reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Using the Website

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access this website through your internet connection are aware of these terms, and that they comply with them.

This website may only be used for lawful purposes. You cannot Use the website

for any unlawful purpose;

To promote any illegal activity,violence and sexually explicit material

To promote any form of discrimination

to harm, threaten, defame abuse or harass another person

in a way that invades someone's privacy or is (in our reasonable opinion) offensive or unacceptable

to create, check, confirm, update or amend someone else's databases, records, directories, customer lists, mailing or prospecting lists;

to provide any kind of customer lists or commercial information service;

as a source of material or contact data for any kind of marketing activity;

to tamper with, update or change any part of the website;

in a way that affects how it is run;

in a way that imposes an unreasonable or disproportionably large burden on the websites

technical systems as determined by us; or

using any automated means to monitor or copy the website or its content, or to interfere with or

attempt to interfere with how the website works.

Providing material to the Biz15 Business Directory

If you provide any material to the website, you agree to grant us permission, free of charge, to use your material in any way we want (including altering and adapting it for operational or editorial reasons) in any media worldwide. In certain circumstances, we may share your material with other trusted organisations.

After posting or emailing your material to the website, you continue to own that material, and you continue to have the right to use your material in any way you choose.

Please choose carefully any information you post on the website, as it will be available for public viewing. By providing any material to the website, and for us to be able to use it, you confirm that:

your material is your own original work or you are authorised to provide it to the website; your material is not defamatory (that is, it does not damage someone's good reputation), does not take away or affect any other person's privacy rights, copyright, contract rights or any other rights, and does not otherwise break any laws of India; and that you have the right to give us permission to use it for the purposes specified above. You acknowledge that we do not have a duty to publish any material you have provided.

Use of this site is subject to the following conditions:

1. The content of this website is for general information and use only. They are subject to change without any notice.
2. We use cookies to monitor visitor browsing preferences. If you do permit cookies, the following information will be stored by us for use by third parties: country, state and city information.
3. Neither we nor any third parties gives any warranty to the accuracy, timeliness, performance, completeness or suitability of the information offered on this website for any particular purpose. You acknowledge that provided information may contain inaccuracies or errors and we explicitly leave out liability for any such inaccuracies to the fullest amount permitted by law.
4. Your use of any information on this website is completely at your own risk, for which we shall not be legally responsible. It will be your responsibility to ensure that any products, services or information available through this website fulfill your specific needs.
5. This website contains information which is owned by us. This information includes, but is not restricted to, the design, layout, appearance and graphics. Duplication is forbidden other than in agreement with the copyright notice that forms part of these terms and conditions.
6. All trademarks replicated in this website which are not the property of the owner are acknowledged on the website.
7. Unauthorized use of any information may give rise to a criminal offense.
8. This website may also incorporate links to other sites. These links are offered for your expediency to present further information. They do not indicate that we approve the website (s). We have no liability for the content of the linked information.
9. The use of this website and any dispute arising out of such use of the website is subject to the laws of Biz 15 Services.

We have the right to:

reject or refuse to post any material you have provided;

remove any material from the website, whether or not the material goes against any of these conditions; or

restrict, suspend or stop your access to all or any part of the website at any time.

We will usually display your name with your material on the website, unless you ask us not to (as long as it is possible to do this). We may need to contact you for administrative purposes or to make checks on your material. For full details of when and how we may contact you, please see our Privacy Policy.

If you do not want to grant us the permission set out above on these terms, please do not provide any material to the website.

Listing on the Biz15 Business Directory The prices and the terms of payment for a listing and entry in the Biz15 Business Directory are displayed at all times on this website, including the point where you choose to make a purchase.

The subscriber understands and agrees that upon purchasing a listing for their business, said listing will automatically renew on the date of expiration except where the subscriber notifies termination thereof to the Biz15 Business Directory prior to the subscription's expiration date. In such cases, the renewal shall be performed in accordance with the manner of payment originally chosen by the subscriber, at the price rate of the original subscription. A listing for one company cannot be substituted for a listing for another.

Subscribers can cancel their subscription at any time by contacting us, with termination taking effect from the end of the validity period covered by the last annual payment made. For instances where a subscriber requires a listing to be removed immediately, please contact us. A refund for the remaining subscription period will not be offered. If a subscriber removes their listing within the 12 month period any reinstatement of the said listing will be charged at the price rate of the original subscription.

Please Note: Any hyperlinks to external websites included within paid for subscriptions will be non-indexable. To add other types of hyperlinks to the Biz15 Business Directory, please contact us.

Subscribers

Your dealings with subscribers or Companies and any enitity whatsoever as found through this Directory and this sevice are solely between you and such Company, Partnership or entity. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of such dealings or as the result of the presence of a listing on this Service.

Indemnity

You agree to indemnify and hold The Biz15 Business Directory, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of Sites you submit, or make available through the Service, your use of the Service, your connection to the Service, your violation of the Terms and Conditions, or your violation of any rights of another.

Disclaimer of Warranties

You expressly understand and agree that:

your use of the service is at your sole risk. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchant ability, fitness for a particular purpose and non-infringement.

we make no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free. (iii) the results that may be obtained from the use of the service will be accurate or reliable, and (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations. no information, whether oral or written, obtained by you from the Biz15 Business Directory or through the service shall create any warranty not expressly stated in the terms and conditions. Limitation of Liability

You expressly understand and agree that we shall not be liable for any damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from (i) the use of the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) statements or conduct of any third party on the service; or (iv) any other matter relating to the service.

Copyrights

The Biz15 Business Directory respects the intellectual property of others, and we expect our users to do the same. If you believe that your work has been infringed or your intellectual property rights have been otherwise violated, please provide us with the following information:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;

a description of the infringed copyrighted work;

a description of where the infringing material is located on the site;

your address, email address, and telephone number;

a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notice of claims of of copyright infringement should be sent via Certified Mail to:

Biz 15 Services No.95, Luz Church Road, Mylapore, Chennai - 600004, Tamilnadu, India

The Whole Agreement

These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.